New cell phone setback

As I reported last post: I was expecting that I’ll have to eventually get a new phone contract to allow the family the perception that they are in constant (potential) contact with me.

However, I’ve reached a temporary setback.

We have a FIDO “couples” plan. But only one phone on it at the moment because I removed my old phone last summer. But I didn’t change the plan because I wanted be able to add a phone back on to it. And so I called them and asked to do that.

Not so fast. To add a phone to this “existing” couples plan, that has only one phone on it, triggers a new 2-year contract. I’ve been a FIDO customer for 9 years. I don’t owe them any 2-year-contract. Ever again. But, says the customer rep, you can change the existing plan to a “legacy” single-number plan (with no fixed term contract) and add a new no-contract phone (as a separate account, I assume). But then we lose the pooled minutes and the legacy plan has too many minutes on the wrong phone. I told the nice pleasant customer-service rep that if I have to start new plans or new 2-year-contracts it triggers the necessity for me to research the other phone providers (including new ones coming this year) because I can’t assume that what Fido is forcing me to change to would be best for me. She told me I’ll have to do that homework.

Damn. Looks like I’m back to square one. Ever since Rogers bought Fido, my phone company has been an obstacle who acts like they’re out to screw me.

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